Refund Policy

Refund Policy
Effective Date: 2025-02-18

At AirSpack.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward refund policy to ensure a hassle-free experience.

1. Eligibility for Refunds

You may request a refund if:

  • The item is defective, damaged, or incorrect upon arrival.

  • You return the item within 30 days of receiving it.

  • The item is unused, in its original packaging, and in resalable condition.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Items marked as final sale or non-returnable.

  • Used or damaged items (not due to our error).

  • Gift cards and digital products.

3. How to Request a Refund

To initiate a refund, follow these steps:

  1. Contact our customer support at info@airspack.com with your order number and a description of the issue.

  2. If applicable, provide photos of the defective, damaged, or incorrect item.

  3. Once approved, return the item to the address provided by our support team.

  4. After receiving and inspecting the returned item, we will process your refund within 5-7 business days.

4. Refund Processing

  • Refunds will be issued to the original payment method.

  • Shipping costs are non-refundable, except in cases where the return is due to our error.

  • If your refund is delayed, please check with your bank or credit card company, as processing times may vary.

5. Exchanges

If you prefer an exchange instead of a refund, please contact our support team, and we will assist you with the process.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our refund policy, please reach out to us:

  • Email: info@airspack.com

By purchasing from AirSpack.com, you agree to the terms of this Refund Policy.